Help center › Competitions and ceremonies

How to set up reward messages and automatic trophies

Write what winners and the last-placed member receive when an event ends, preview it, choose automatic or validated sending, and pick the trophies given by place.

When a competition closes, a challenge ends or a quiz finishes, Stoloros can send a personal message to the winners and one to the last-placed member, and hand out trophies by place. Everything is set in Settings > Reward messages.

Who it's for

Managers · Free plan

Before you start

  • Messages go out through the team's emails: the "Competition", "Challenge" and "Manual awards" types must be on in Emails, and a member who unsubscribed from a type does not receive it.
  • Create the trophies first in the Trophies section if you want automatic awards.

Steps

  1. In the manager area, open Settings, then the Reward messages card.
  2. Message to winners: tick Send this message and write the text, or leave it empty to use the default one. Variables between braces are replaced when sending: {name}, {event}, {rank}, {points}, {reward} (the announced reward of the place) and {trophy} (the trophy given with the message).
  3. Message to the last-placed member: same thing, encouraging tone recommended. It is sent only when a last place can be identified: at least two members scored and no tie at the bottom.
  4. Click Preview under a message to read it with sample values.
  5. Saved templates: click Save as template to keep a text under a name, then Use a template… to reuse it in either message. Delete the template removes it.
  6. Sending: Automatically when the event ends, or After my validation. In the second case, the messages wait in the Trophies section, under Messages waiting for your validation, where you can edit the text, Send or choose Don't send.
  7. Automatic trophies: choose a trophy for the 1st, 2nd and 3rd place of competitions, one for a Challenge completed (every member who reached the target) and trophies for the Quiz podium. No trophy leaves a place without one.
  8. Click Save the messages.

Result

At the end of each event, winners and the last-placed member receive their message by email, trophies land on the shelves, and everything is recorded in the Trophies section: Trophy history and Messages sent.

Good to know

  • Messages and trophies are given once per event and per member, even if the closing is replayed.
  • Winners of a competition are the rewarded places with points (as set in Rewards and ceremony); winners of a challenge are those who reached the target; winners of a quiz are its top 3 with points.
  • A variable the system does not know is refused when saving, with its name.
  • Your messages are kept as written: they are not translated.

FAQ

Why did nobody receive the last-place message?

Either it is off, or no last place could be identified (one scorer only, or a tie at the bottom), or the email type is off for the team.