Troubleshooting and FAQ
- Why are animations turned off? — No sliding rows, no confetti, a still podium? Your device probably asks apps to reduce motion.
- Why didn't I see the closing ceremony? — The ceremony plays once per person, at a time the manager chooses. Here is why you may have missed it, and how to replay it.
- What to do when your CRM shows an error — Brevo refused the key, blocked Stoloros's IP address or could not be read? Find the message and its fix.
- Invitation or sign-in link not received or expired — No email, an expired link or too many requests? Here is how to get into Stoloros.
- Why are my points missing? — An action in your CRM did not earn points? Check the usual causes, from daily caps to email matching.